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Managing Resistance to Change
in the Workplace



Companies are continually expected to change in order to keep up with the latest business trends
But the reality is that companies don’t change unless their people do.


Executive Education
Upcoming Events

Duration



8 hours



Award



Certificate of Accomplishments



Overview



Change means Improvement and is not Easy unless resistance is addressed!


Today, more than ever, an organization must be able to adapt quickly to changing business trends while simultaneously implementing a long-term strategy and planning which may be in conflict with those necessary changes. For a change to be successful, organizations must prepare, equip and support individuals moving through changes so that they can successfully adopt and maintain the changes. Without the adoption and true participation of individuals, the changes will not be successful and will not deliver the desired outcomes. But change is not easy! The length of time it takes to successfully implement change very much depends on the organization's readiness to change. Virtually every employee in every organization is faced with the challenge of changing how things are done today into how they want to be done tomorrow. Employees may decide they don't like or want a change and resist openly which can be very disruptive. Employees can also feel uncomfortable with the changes introduced and resist, sometimes unknowingly, through their actions, their language, their commitment, and in conversations with other colleagues in the workplace. The people side - culture and behavior - represents the bulk of real change while the technical side enables the techniques to carry out the change.


This course is about gaining a better understanding of why there is so much resistance to change. Then how can successfully prevent resistance from occurring. Also, it addresses the fundamental approach and the appropriate steps to change management activities to overcoming this resistance.



Outcomes



This course will help participants to address the below-mentioned key points and design and adapt a change management framework to prevent and mitigate potential resistance.

  • Resistance to change is the opposition to altered circumstances or modification of the status quo.
  • Employees may resist change when they haven't been adequately briefed on the reasons for the change or the thinking behind the decision-making.
  • Listening to employee concerns and ideas will help reduce resistance to change.
  • Equip the change agent team with the appropriate knowledge, essential skills and abilities to buy in and own the change.
  • Take the necessary time to develop and deploy an effective Change Management Strategy.


Program Outline



Theme 1 -
The people side of change





  • Change is hard
  • How resistance to change works
  • The ninth waste: behavior
  • Change transition process
  • Fundamental aspects of resistance


Theme 2 -
Maturity path to Change





  • Benefits of well-managed change
  • Cost of poorly managed change
  • Sources of resistance
  • Addressing people side of change
  • Kaikaku transformation of mind


Theme 3 -
Change management framework model





  • The 5 Building Blocks
  • Managing resistance to change
  • Four phases of change resistance management
  • Creating change management framework
  • Change agents and tactics
  • Case study


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